Privacy Policy

1. Who We Are

This website, www.AHOSIBEAUTY.COM ("the Website"), is operated by AHOSI Beauty LLC ("we", "our", "us"), a company registered in the USA.

AHOSI Beauty LLC
1317 Edgewater Drive, Suite 3698
Orlando, Florida 32804, USA

2. Information We Collect

Information you give us

• When you place an order: your name, email address, phone number, billing and shipping address, and the products you buy.
• When you create an account: your name, email address and password.
• When you contact us: your name, email address and anything you include in your message, including requests to join the GlowRelax™ waitlist.
• When you subscribe to our newsletter: your email address.

Information collected automatically

When you visit the Website, we may automatically collect technical information such as your IP address, browser type, device type, the pages you view and how you arrived at the Website. This helps us keep the Website working well and understand how it is used.

3. How We Use Your Information

• To process, ship and deliver your orders, and to send you order confirmation and tracking emails.
• To manage pre-orders and keep you updated on shipping dates.
• To answer your questions and provide customer service.
• To send you our newsletter, product news and offers, only if you have signed up.
• To improve our Website, products and service.
• To prevent fraud and keep the Website secure.
• To meet our legal, tax and accounting obligations.

4. Payments

Payments on the Website are handled by secure, trusted third-party payment processors. Your card details are entered directly with the payment processor and are encrypted.

We never see or store your full card number. We only receive confirmation that your payment was successful, along with basic details such as the card type and last four digits.

5. Cookies

Cookies are small files stored on your device. We use them to:

• Keep items in your shopping cart and let you check out.
• Keep you logged in to your account.
• Remember your preferences.
• Understand how visitors use the Website so we can improve it.

You can block or delete cookies in your browser settings. If you do, some parts of the Website, such as the cart and checkout, may not work properly.

6. Who We Share It With

We do not sell or rent your personal information.

We only share your information with trusted service providers who help us run our business, and only as much as they need to do their job:

• Shipping and fulfillment partners, to pack and deliver your order.
• Payment processors, to take payment securely.
• Our website host and technology providers, to run the Website and its features.
• Email service providers, to send order emails and newsletters.
• Legal authorities, only when required by law.

7. Newsletter & Marketing

If you subscribe to our newsletter, we will send you news about new products, trends and offers. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any of our emails, or by contacting us.

Even if you unsubscribe, we will still send you emails about any orders you place.

8. How Long We Keep It

We keep your information only for as long as we need it for the purposes in this policy. Order records are kept for as long as required for tax and accounting purposes. Newsletter details are kept until you unsubscribe. You can ask us to delete your information at any time (see section 10).

9. Keeping It Safe

We take reasonable steps to protect your information, including a secure (SSL-encrypted) website and secure payment processing. No method of sending or storing data online is 100% secure, but we work hard to protect your information.

10. Your Rights

You can contact us at any time to:

• Ask what personal information we hold about you.
• Correct information that is wrong or out of date.
• Ask us to delete your information.
• Stop receiving marketing emails.

Depending on where you live, you may have additional rights under local law, for example if you live in California, the UK or the European Union. We will respond to your request within the time the law requires.

11. International Customers

AHOSI Beauty LLC is based in the USA, and we ship products from locations including the USA,CHINA and the UAE. If you order from outside the USA, your information will be transferred to and processed in these countries in order to fulfill your order. We take steps to make sure your information is protected wherever it is processed.

12. Children's Privacy

The Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us their information, please contact us and we will delete it.

13. Links & Embedded Content

The Website may include links to other websites and our social media pages, such as Instagram, TikTok, YouTube, Pinterest, X and LinkedIn. It may also use content from other providers, such as Google Fonts. These websites and services have their own privacy policies, and we are not responsible for how they handle your information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date. Please check back regularly.

15. Contact Us

If you have any questions about this Privacy Policy or your information, please get in touch:

Please also read our Terms & Conditions.