Terms & Conditions

1. About Us

In these Terms and Conditions, "we", "our", "us" and "AHOSIBEAUTY.COM" refer to AHOSI Beauty LLC.

The AHOSI Beauty online store gives customers the opportunity to shop via the web. Our company, AHOSI Beauty LLC, is registered in the USA. Our business address is:

AHOSI Beauty LLC
1317 Edgewater Drive, Suite 3698
Orlando, Florida 32804, USA

2. Orders

Please make sure you have ordered the correct items and entered your correct shipping address. All orders are subject to acceptance by us. Goods may be shipped from any of our international locations.

When your order is submitted, you will automatically receive an email confirming that your order is being processed. You consent to us contacting you at the email address you provide about your order details, so that your order can be accepted and completed.

You will receive a second email when your order is dispatched. Your order is only accepted by us once we have dispatched the goods to you.

3. Shipping Policy

At AHOSI Beauty, we strive to give our customers a seamless shopping experience, including efficient shipping.

Order processing

• Order confirmation: once you place an order, you will receive an automatic confirmation email showing that your order is being processed.
• Processing time: orders are typically processed within 1–5 business days. This includes the time taken to prepare your order for shipment.

Shipping locations

AHOSI Beauty ships products from locations including the USA and the UAE, and we aim to deliver to customers worldwide.

Shipping costs

• Free US shipping: orders over $60 ship free within the USA.
• Standard rates: for other orders, shipping costs vary by destination and order size and are shown at checkout.
• International orders: shipping fees are calculated at checkout based on your location.

Delivery times

• US orders: typically 3–7 business days after processing.
• International orders: delivery times vary due to customs and local carriers. You will receive an estimated delivery date with your order confirmation.

Tracking your order

Once your order has shipped, you will receive an email with a tracking number so you can follow your delivery.

Taxes and duties

For international shipments, you may be responsible for customs duties or taxes charged by your country. These fees are not included in the product price.

4. Pre-orders

Some products, such as GlowRelax™, are available to pre-order before they launch. The product page will show the expected shipping date.

• Pre-orders are charged at the time you place your order, unless the product page says otherwise.
• If we cannot ship your pre-order by the expected date, we will email you with a new estimated date and give you the choice to wait or to cancel for a full refund.
• You may cancel a pre-order for a full refund at any time before it ships by contacting us.

5. Availability & Prices

We aim to keep all our products in stock and readily available. Some items may prove more popular than expected, which can cause occasional delays. If this happens, we will give you our best estimated delivery time and keep you updated.

We try to keep our online prices up to date and error-free. Prices may change from time to time, and special offers may change weekly or monthly, so prices may differ from a previous order. The correct price will be shown on your invoice and will match the price on the date of your order.

We reserve the right to correct any errors, including errors in prices, descriptions or images on the website.

6. Returns & Refunds

Because of the nature of our products (health and beauty), we cannot accept returns of opened or used products, and we do not offer refunds for change of mind.

Damaged, faulty or incorrect items: if your order arrives damaged, faulty, or is not what you ordered, please contact us within 7 days of delivery with your order number and a photo. We will send you a replacement or give you a refund.

Pre-order refunds are covered in section 4.

7. Using Our Products

• Please read the label and directions before using any AHOSI Beauty product.
• Our hair care products are for external cosmetic use only. We recommend a patch test before first use. Stop using a product if irritation occurs.
• GlowRelax™ is a personal relaxation and self-care product. It is not a medical device and is not intended to diagnose, treat, cure or prevent any disease. If you have a medical condition or are pregnant, please check with your doctor before use.

8. Acceptance of Terms

By accessing www.AHOSIBEAUTY.COM ("the Website"), you agree to be bound by these Terms and Conditions and you accept our Privacy Policy. If you do not agree with any of these terms, please do not use the Website or its products and services.

You agree not to use the Website for illegal purposes and to respect all applicable laws and regulations. You agree not to use the Website in a way that may impair its performance, corrupt its content or reduce its functionality. You also agree not to compromise the security of the Website or attempt to access secured areas or sensitive information.

You agree to be responsible for any claim, expense, liability, loss or cost, including legal fees, that we incur as a result of your breach of these Terms and Conditions.

9. Changes to These Terms

AHOSI Beauty LLC may update these Terms and Conditions at any time. Changes apply from the date they are posted on this page, and your continued use of the Website means you accept them. We recommend checking this page regularly. Orders already placed are governed by the terms in effect when you placed them.

AHOSI Beauty LLC may modify or remove any part of the Website without notice.

To the extent permitted by law, AHOSI Beauty LLC will not be liable for indirect, special or consequential damages, including loss of business, revenue, profits or data, arising from your use of the Website.

10. Intellectual Property

All intellectual property of AHOSI Beauty LLC, including the trademarks WIG-SANI™ and GlowRelax™, trade names, patents, registered designs, and all content, images and design of the Website, remains the property of AHOSI Beauty LLC. Other product and company names on the Website may be trademarks of their respective owners.

By using the Website, you agree to respect the intellectual property rights of AHOSI Beauty LLC and not to copy, download, transmit, reproduce, print or use for commercial purposes any material on the Website without our written permission.

11. Disclaimer

The information on the Website is provided for general information only. It is not professional advice and should not be relied on as the sole basis for any decision.

The Website is provided on an "as is" basis, without warranties of any kind, express or implied, as to accuracy, fitness for purpose, compatibility or security.

We do not guarantee that the Website will always be available or error-free. We make every effort to make sure product information and prices are correct, and AHOSI Beauty LLC reserves the right to correct any errors or omissions.

12. Third-Party Links

The Website may contain links to websites run by other parties. We do not control those websites and are not responsible for their content. A link to another website does not mean we endorse its views, statements or information.

13. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida and the United States of America. Any dispute will be subject to the jurisdiction of the courts of Orange County, Florida.

14. Contact Us

For any questions about these terms, your order or shipping, please get in touch: